Tech help that finally makes sense.
Unhurried, in-home help with computers, smart homes, and everyday technology — for the seniors of Nocatee, Ponte Vedra, and St. Johns County, and peace of mind for the families who love them.
If it plugs in or connects to the internet, we handle it.
From the iPad on the lanai to the lighting and climate systems throughout the house — patient help with everything in your connected home.
Computers, phones, tablets & printers
Wi-Fi, internet & whole-home networks
Smart TVs, streaming & remotes
Email, video calls & online accounts
Smart home — lighting, climate, Alexa & Nest
Online safety, passwords & scam protection
Setting up new devices when you buy them
Patient teaching — so you actually know how
A better kind of tech support.
Built for the way accomplished people actually want to be helped — not the way technology companies want to sell.
We come to you.
No loading laptops into the car, no driving to a store, no waiting behind five other people with faster questions. We arrive at your door, at a time that suits you, and we work entirely at your pace.
We take our time.
Good help isn't measured by how fast the problem disappears. It's whether you feel confident using the thing afterward. Every visit includes as much patient explanation as you'd like — no rushing, no jargon, no being made to feel behind.
We never upsell.
We don't sell devices and we earn no commissions. We don't push plans you don't need. Our only job is helping you use what you already own — which means our advice is always in your interest, never ours.
Three ways to work with us.
Ongoing peace of mind, a single visit, or one specific installation — whatever you need, we make it simple.
Subscribe
Choose a monthly plan and we become your tech person on call. Best for ongoing peace of mind, scam protection, and family who'd like to stop worrying.
See plans →Book a single visit
Have something specific to handle? Book a one-time appointment. Pay only for what you need, no commitment, and we'll be in and out the same day when possible.
See visit pricing →Install something
Flat-fee installation of a doorbell, camera, thermostat, lighting, or whole-home Wi-Fi. Mounted, configured, and explained — all in one visit.
See installations →Simple plans. Honest prices.
A monthly plan for peace of mind, or visit us once when you need us. Your choice — and you can change it at any time.
Good Neighbor
For homes with straightforward technology and someone who wants a trusted person on call.
- Phone & text help for quick questions — most answered within one business day
- Priority scheduling over non-members
- 15% member discount on all in-home visits
- One annual on-site tech review (60 min), included
- Monthly "heads up" note — current scams & updates to know
- No contracts — cancel anytime
Peace of Mind
For the family that wants to stop worrying about Mom or Dad's technology.
- Everything in Good Neighbor
- One 60-minute in-home visit per month (rolls over one month if unused)
- Phone & text help for quick questions — same-day response during business hours
- Scam & suspicious-email review, any time
- Password manager setup and ongoing help
- Quarterly recap to a family member of your choice — plus a heads-up any time something needs their attention
- Quarterly proactive check to catch issues early
Concierge
For larger, fully connected homes — smart lighting, climate, security, and audio.
- Everything in Peace of Mind
- One 90-minute in-home visit per month (larger scope, not more visits)
- Priority direct line — same-business-day response, with urgent help on weekends when it can't wait
- New-device setup included — up to two devices a month (computers, phones, tablets, TVs)
- Annual security & privacy audit (2 hours, comprehensive)
- Smart-home help — we set up and periodically review your cameras, climate & alarms with you
- A family member can reach the direct line on your behalf
Buying for a parent or grandparent? Pay annually as a gift — call to set it up.
Not ready for a plan? Just need a single visit?
Start with a one-time appointment — most of our clients do. If it's a good fit on both sides, you can move to a monthly plan whenever you like.
Tech that needs mounting, wiring, or setup — done right the first time.
Flat fees. No hourly surprises. Members save 15%.
Buying the hardware yourself? We'll install whatever you already have — just have it ready when we arrive. Choosing a device? Call us before you buy and we'll point you to the right model. No commissions, no pressure — ever.
Leave for the season with the house watching itself.
Many of our clients split the year between the First Coast and somewhere else. We make the technology side of coming and going effortless.
- 1Closing-up visitDevices powered down sensibly, cameras and alarms confirmed, climate set, everything left in a known-good state before you go.
- 2Remote eyes on the homeWe help set up cameras, water sensors, and thermostat alerts so you — and we — can check on the house from anywhere.
- 3Opening-up visitWi-Fi, TVs, and devices brought back to life and updated before you arrive, so the house is ready the day you walk in.
Stop being the 24-hour help desk for Mom and Dad.
You love them. You want to help. But you live three states away, you have your own life, and the 9pm panic calls about the printer have to stop.
We become the trusted local person who handles the tech, patiently and professionally — so your calls can go back to being about grandkids and weekend plans.
Talk to us about your parents- Check-in notes to youWith your parent's permission, a short update after every visit — what we worked on, what's running smoothly, what to watch for.
- A direct line when something's wrongIf we spot a security concern, a scam attempt, or a problem we can't solve on site, you're the first call.
- No awkward money conversationsYou can pay the monthly plan on your parent's behalf. They get the help, you get the bill, everyone keeps their dignity.
- Scam & fraud protectionThe biggest threat to independence isn't the technology — it's the scams designed to exploit it. We teach, flag, and intervene.
Built on fifteen-plus years of teaching patience.
Ponte Vedra Tech Concierge is a locally-owned service founded on a simple idea: seniors deserve tech help from someone who teaches, not someone who sells.
My name is Gregory Morgan. For fifteen years I taught high school computer science, engineering, and technology — the kind of classes where the bell rings, twenty teenagers walk in with a hundred different reasons something isn't working, and someone has to stay calm enough to figure each one out without anyone feeling stupid. That was the job I was actually good at. Not only the technology part — the patience part.
After the classroom, I worked as a Biomedical Engineer with Boston Scientific and a Robotics Engineer with Medtronic. Different setting, same skill: walk into a room, listen carefully, take a complicated piece of technology apart, put it back together correctly, and explain what happened so the people using it feel confident again.
And for more than twenty years — through all of it — I've also coached people one-on-one as a personal trainer. It sounds like a world away from computers, but it's the very same work: meet someone exactly where they are, break something that feels overwhelming into one small step at a time, and stay patient and encouraging until it finally clicks. That thread runs through everything I do.
Somewhere along the way I kept noticing the same thing. Capable, sharp, accomplished people who'd quietly given up on parts of their own lives because the technology had grown too frustrating. Email they couldn't reach. Photos of grandchildren they couldn't open. Wi-Fi that worked sometimes. Scams they were rightly wary of. They'd stopped asking, because the people they used to ask were too busy, too far away, or too quick to make them feel like an inconvenience.
When I chose the First Coast for this next chapter, I knew exactly what I wanted to build here: the tech help service my own grandparents would have wanted. Patient. Local. Honest about what you do and don't need. No upsells, no jargon, no rushing. Just someone who shows up, takes the time, and treats you like the capable adult you've always been.
That's why we're here. That's the whole thing.
- Professional State-Certified STEM InstructorComputer science, engineering & robotics · 15+ years
- Biomedical & Robotics EngineerBoston Scientific & Medtronic
- Personal Trainer & Coach · 20+ yearsOne-on-one fitness coaching
- B.S. Information TechnologyYoungstown State University
- M.Ed. Secondary EducationGrand Canyon University
- Master's +30, Leadership & EducationLoyola Marymount University
Bonded, insured & background checked — documentation available on request.
Questions we hear often.
Don't see yours? Give us a call — we're happy to talk it through, at no charge.
What if I'm not comfortable having someone in my home?
What if you break something?
Do you sell computers, software, or services?
How do you know what I actually need?
Do I have to sign a long contract?
Can my son or daughter be on the phone with us?
How quickly can you come out?
Do you work with both Apple and Windows / Mac and PC?
Is my personal information safe with you?
What areas do you serve?
Let's start with a phone call.
No pressure, no sales pitch — just a chance to hear what's going on and see whether we can help.
Service Area
Nocatee · Ponte Vedra · St. Johns · World Golf Village · St. Augustine — and the surrounding First Coast.
Send us a note
Tell us a little about what's going on, and we'll call you back.